Dispute Resolution Services (DRS)
Dispute Resolution Services (DRS) provides confidential consultations, facilitations, and mediations to all UIC faculty, staff, and students. These services are intended to assist in the resolution of interpersonal conflicts.
Early intervention can help to resolve problems without extensive and costly investments of time, energy, morale, and money.
Consultation
- Consultations may be requested by faculty, staff, or students, and are private, off-the-record conversations to explore concerns and identify potential courses of action.
- Facilitations involve providing assistance in reaching and sustaining mutually agreeable solutions to a variety of problems. This may include connecting individuals with appropriate contacts or resources or facilitating a dialogue for individuals to work through an interpersonal conflict.
- Mediation is a voluntary process elected by the parties involved to address conflict. Our mediations are led by trained, objective mediators with the goal of producing a memorandum of understanding, signed by each party, to resolve the conflict. All of our mediators contribute their time on a voluntary basis and are committed to improving workplace relations and the overall climate for individuals at UIC.
Request DRS Services
OAE Mediations
Certified Mediator
September 2023
Certified Mediator
August 2011
DRS Testmonials
“From the beginning, I was deeply impressed by [the mediator’s] diligence, compassion, and the genuine care she brought to an extremely difficult situation … She was impressively objective and skillfully helped us navigate complex and sensitive issues, always keeping the conversation focused on what truly mattered … I am profoundly thankful for the time, energy, and heart she put into helping us address our conflict.”
“The mediation session was excellent. I received very helpful suggestions from the mediators. They are professional, nice, and very supportive. Thank you to the DRS team!”