Dispute Resolution Services (DRS)
DRS provides confidential consultation, facilitation and mediation services to faculty, academic professionals and support staff. DRS assists in the resolution of many types of conflicts, such as:
- Interpersonal conflict
- Dissatisfaction with job/unit
- Dispute with rules
- Communication differences
Such early intervention can resolve problems without extensive and costly investments of time, energy, morale, and money.
Private and off-the-record conversations with faculty, staff, or students to explore concerns and identify potential courses of action
Assistance in reaching and sustaining mutually agreeable solutions to campus problems
Mediation services are provided by trained objective mediators and are available if voluntarily elected by the parties to a dispute.
OAE Mediations Heading link
“I have had the opportunity to have been in an OAE mediated session. It was very good, in fact, one of the best University services I have experienced.”