Supervisor’s Toolkit

Supervisor's Toolkit: Avoiding and Handling Employee Complaints

This 1.5-hour workshop provides practical ways for handling employee complaints and disputes, addresses how to minimize and respond to unlawful discrimination/harassment charges of all types, and explains the Office for Access and Equity's process for responding to external administrative charges and internal complaints.

Workshop Summary:

  1. Federal and state laws and UIC policies relating to discrimination and harassment.
  2. Management's role in avoiding and handling employment discrimination and harassment complaints.
  3. Best practices for documentation and avoiding retaliation claims.
  4. Informal means of preventing and/or resolving employee disputes.
  5. OAE's process for responding to administrative charges and internal complaints.

There is a maximum of 50 participants per training.

Please contact Donald Kamm at donn@uic.edu to request training.